Refund and Cancellation Policy

We offer simple and structured booking process. Please scheduling option help you manage unforeseen events. If you are not fully satisfied with our services, we will be happy offer you refund as per our policy.

Payment: We accept payment via online payment gateway. Session payments should be done by the 5th accounting day of the month, this is to ensure we have the therapist is available for the duration. Incase of new assessment or adhoc visit, the payment should be done before the session starts. If the client is not able to attend all the sessions in the specific month, the payment would be adjusted with the next month sessions. If the client choose to opt out of the session, for any reason, the refund would be provided as per our policy. 

Booking: Booking of sessions is based on the client and therapist availability. Our customer service executive will confirm the session. The working hours are Mon - Sat, 10:00 am to 7:00 pm IST.

Cancellation: Incase the client is unable to attend the session due to unforeseen situation, please inform our customer service executive of the same at least 30 min before the session. 

Refund: Please send an email request for refund to our email - and contact the Customer Support Executive on +91 8105127886. Banking transaction charges would be adjusted as per the payment gateway used. Refund will be processed within 3 days from the time of request.

No Show: Since we respect everyone’s time; for “NO-SHOW” on sessions, we will deduct full session charges. 

Contact ThreyaSolutions

If you have any questions about this Refund and Cancellation policy treatment of your personal information, please write:

By Email to


By Post to

28/86, H.I.G,  


HOSUR - 635109,